True Bitblox is a Ethereum cloud mining service that is an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale investors. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software will make TrueBitBlox a world leader.
Our service was founded by the end of 2015 and with now over 5000 users we are the world‘s leading multi-algorithm cloud mining service.
It's quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining. Depending on your contract, you can mine Ethereum directly. It is also possible that you buy an ethereum contract by ethereum or bitcoin, The first payout reaches our user’s account on wednesday, and then weekly payout will follow.
Remark: Every day of mining will be processed and paid in the following tuesday Please refer to section "When do I get my payout?" for more details.
For security reasons, we do not disclose the exact location of our mining farms. As of 2015, we are operating several mining farms that are located in Europe, America and Asia. Electricity cost and availability of cooling are important, but not the only criteria there are certain other security concirns.
Ethereum and bitcoin mining depends highly on the prices and difficulties of the coins you mine, which cannot be predicted. It would not “look right” if we provide data on the ether mining profitability and selling contracts at the same time. Therefore, we recommend all our clients to do their own research and do their own profitability calculation.
When you purchase an Ether mining contract, you buy a share of a GPU (“graphics processing unit“) to mine ethereum. The hashing algorithm used to mine ether is called Ethash (or Dagger-Hashimoto).
Ethash requires the so called DAG file in order to perform the calculations. This file grows over time, which means that more operations for each hashing operation need to be performed. This means that the effective hash rate decreases a little each time the DAG file grows.
This has to be considered when comparing the theoretical output of your hash power. Online calculators do not take this into account.
The specific duration of an contract is variable and determined by three factors: The mining difficulty, the Ethereum vs USD exchange rates and the maintenance fee (This includes all electricity, cooling, development and servicing costs). We cannot control the first two factors which are unpredictable, but we do always deploy the latest mining technology, and do our best to keep it running at their maximum capability for you.
In the event of a contract becoming unprofitable (i.e. the payout can’t cover the maintenance fee), the resulting daily payout will be zero. After that, the contract will continue to mine for 60 days. This means that we will take care of the maintenance fee in the hope that your contract becomes profitable again. This may happen if the mining network difficulty decreases and/or ethereum price increases. If the contract does not return to profitability in this period it will be terminated because the mining machines are consuming resources (electricity, cooling, hosting, servicing, etc.) which cannot be paid with their generated payouts.
You will receive a notification if your contract is affected.
Customer service is our highest priority! We know how important it is for a potential investor to find answers to their questions. Making decisions is not only about having the good feeling, but also about understanding the business concept in detail. Therefore, please contact us any time at firstname.lastname@example.org if you need any help.
We are looking forward to hearing from you.
TrueBitBlox Mining calculation are done on daily basis and ethout payments are on weekly basis.
Our calculation is weekly based. Payouts will be calculated from Monday to Sunday night 23.59,by very next Tuesday you will receive payouts for the last week . Please ensure that you provide a payout address for each coin you mine, otherwise we cannot make the payout!
It can take up to 1 week to receive the first payout once you have purchased a contract. If you did not get any payouts from us within 1 week+ 48 hours, please contact our customer service team at email@example.com.
You can check your general payouts in the menu under "Payouts".
For your own security we only allow the deactivation of the 2fa code through a personal dialog. Please contact our customer service team directly and we will help you to solve the issue.
The maintenance fee covers all costs related to mining including, inter alia:
• Payment Gateway Charges
• Exchange Fee
• Misc. Transaction Charges